2025 in Review: Lessons from AI, Sales, and Service and What’s Next in 2026
2025 was the year AI stopped being a buzzword and started showing up on the balance sheet.
For industrial service companies, the biggest gains didn’t come from shiny new tools, but from smarter use of data, better sales insight, and more efficient service workflows. At the same time, the gap between modern operators and those still “waiting to see” grew wider. As we head into 2026, the question isn’t whether AI will impact your business, it’s whether you’re using it to protect margins and grow at the same time.
AI-Powered Technician Tools: Transforming Field Service in 2025
At Duthie Consulting Group, we believe that when applied thoughtfully, technology enables people, not replaces them. Nowhere is this clearer than in the field service industries we support, from backup power generation to HVAC, utilities, and industrial services. Today’s field technicians are no longer just carrying a toolbox; they’re equipped with advanced AI-powered tools that […]
Sales Enablement Isn’t Just a Toolkit—It’s Your Growth Engine
Sales enablement is often misunderstood as just a set of tools or training modules thrown together to help reps do their jobs. But when done right, it’s not a toolkit—it’s the engine that powers predictable, scalable revenue growth. Here’s the thing: Your sales team doesn’t need more content. They need the right content, at the […]
Our Mission at Duthie Consulting Group
My mission is to make sure that all companies thrive, whether they’re a young emerging company, a startup, or an established business. I look to help businesses grow into what they are meant to be.